Questions, answered.
The things people ask us first. If yours isn’t here, our team will answer it personally.
General
What does JobToFive actually do?
It connects a web dashboard for managers with a mobile app for staff. Staff clock in, request leave, claim expenses and read payslips on their phones; managers schedule work, approve requests, see attendance and run payroll.
Who is it for?
Companies with people in more than one place — offices, sites or the field — who want attendance, leave, claims and payroll in one system instead of spreadsheets and chat groups.
Is it only for field or cleaning teams?
No. It began with crews on the ground and now also covers office attendance and HR, maintenance desks, client billing and hotel operations — each set up as its own template.
What devices does it run on?
The dashboard runs in any modern browser. The staff app runs on Android and iPhone.
Getting started
How do we get started?
Tell us how your team works. We’ll set the platform up around it — modules, offices, leave and pay rules — then you add your staff by invite link or from the dashboard.
Do my staff need training?
Very little. Staff sign in, see today’s work and tap to clock in. The app is available in English, Bahasa Melayu and Chinese.
Can we bring in our existing staff list?
Yes. People can be added one by one, invited with a link, or imported from a CSV file.
Modules & setup
Which modules are there?
People and attendance, time off and pay, work and operations, an HR suite, clients and revenue, and hospitality. You switch on only what your company uses — see the Modules page for each one.
Can it be set up for our way of working?
Yes. Offices, approval routes, leave categories, claim types and payroll rules are configured per company.
Does it handle Malaysian payroll?
Yes. EPF, SOCSO and EIS are worked out from real attendance, and PCB can be switched on for companies that file it. Staff receive their payslips in the app.
Can we use our own branding?
Yes — your company name, logo and colour appear across the dashboard and the app.
How is clock-in verified?
Clock-in records the time and the phone’s location, and checks it against your office. Late arrivals, notices and corrections all stay on the record.
Security
How is our data protected?
Each company’s data is kept separate, access depends on role, passwords are stored hashed, sign-ins are rate-limited, and changing a password signs out other devices. The Security page has the detail.
Who can see pay and personal documents?
Only the roles you allow. Pay, passports and similar records are closed to supervisors by default.
Working with us
How is it priced?
It depends on your team and requirements, so we prepare a proposal for you rather than publishing a rate card. Tell us about your team and we’ll come back with a tailored quote.
How do I reach your team?
Message us on WhatsApp — it’s the quickest way — or email us. We reply personally.
Still have a question?
Ask our team — we reply personally.
Give your team a better working day.
Tell us how your operation runs. We’ll show you what JobToFive looks like around it, and prepare a proposal for your team.